Medical Office Assistant (MCP)

Medical University of South Carolina • Lancaster, CA

9d • Onsite

About The Position

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. This role provides administrative coverage at the front desk of the Clinic, including monitoring the clinic appointment line for scheduling appointments for clients from outside medical, hospital, and correction systems. The Medical Office Assistant will answer multiline telephones, take payments from clients for clinical services, complete client registration and documentation, schedule interpreters for clients, and retrieve billing charges. The position is responsible for the efficient operations of the physician medical office, including scheduling, patient registration, telephone triage, medical records, billing, and collections. This role also coordinates and participates in daily clinic preparation, patient identification, check-in/out, charge posting, cash management, and patient appointment scheduling. Additional duties include customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Requirements

• High school diploma or equivalency plus one year of patient care experience in a health care facility
• OR a Certified Nursing Assistant
• OR successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
• OR EMT or Paramedic certification
• OR a Bachelor’s degree

Responsibilities

• Provide administrative coverage at the front desk of the Clinic
• Monitor the clinic appointment line to schedule appointments for clients
• Answer multiline telephones
• Take payments from clients for clinical services
• Complete client registration and documentation
• Schedule interpreters for clients
• Retrieve billing charges
• Coordinate and participate in daily clinic preparation process
• Manage patient identification, check-in/out, charge posting, cash management and patient appointment scheduling
• Provide customer service
• Handle message distribution
• Manage ancillary scheduling and preparation
• Manage referrals

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED