Medical Office Assistant (MCP)

Medical University of South Carolina•Columbia, SC

10h•Onsite

About The Position

MUSC Community Physicians (MCP), an entity within the Medical University of South Carolina, provides healthcare to patients throughout South Carolina’s rural health network. The Medical Office Assistant provides administrative coverage at the clinic front desk and supports efficient daily operations of the physician medical office. Duties include appointment scheduling, patient registration, telephone triage, medical records, billing, and collections. The role also coordinates daily clinic preparation, patient identification and check-in/check-out, charge posting, cash management, customer service, message distribution, ancillary scheduling and preparation, and referrals management. The position monitors the clinic appointment line, answers multiline telephones, takes payments for clinical services, completes client registration and documentation, schedules interpreters, and retrieves billing charges. The position is based at MCP – Columbia Primary Care Chapin and is scheduled for 40 hours per week. MUSC states that it is an Equal Opportunity Employer and participates in the federal E-Verify program.

Requirements

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a bachelor’s degree.
Ability to perform the listed physical functions, including lifting and carrying up to 50 pounds unassisted and exerting up to 50 pounds of force.
Ability to maintain the stated vision, hearing, depth perception, color discrimination, tactile, and olfactory capabilities, with correction where specified.
Ability to deal effectively with stressful situations.
Ability to work rotating shifts and overtime as required.
Ability to work in a latex-safe environment and to be physically qualified for respirator use, initially and as required.

Responsibilities

Provide administrative coverage at the clinic front desk.
Monitor the clinic appointment line and schedule appointments, including for clients referred from outside medical, hospital, and correctional systems.
Answer multiline telephones and distribute messages.
Register patients and complete required documentation.
Take payments for clinical services; support billing, collections, charge posting, and cash management.
Coordinate daily clinic preparation and patient identification, check-in, and check-out.
Perform telephone triage and maintain medical records.
Schedule interpreters, ancillary services, and patient appointments; support ancillary preparation and referrals management.
Retrieve billing charges.
Provide customer service.