Medical Office Assistant

Arnot Health System • City of Elmira, NY

2d • Onsite

About The Position

Join Our Team at Arnot Health! Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Float pool on the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Requirements

• High school diploma required
• Basic Life Support (BLS) certification required within 90 days of hire.
• Strong multitasking ability
• Excellent communication
• A patient-focused approach to care

Nice To Haves

• Completion of a Medical Assistant training program preferred.
• Minimum of three years of medical office experience preferred
• Knowledge of medical coding is a plus.

Responsibilities

• Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Verify demographic and insurance information, track encounters, and assist with billing processes.
• Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED