Medical Office Assistant - Holly Springs

Honeycomb Management Group•Holly Springs, MS

About The Position

Honeycomb Management Group is a Managed Services Organization that manages primary care and specialty care practices across multiple locations in Memphis, Tennessee, and Mississippi. The Medical Office Assistant (MOA) assists healthcare providers with direct patient care and supports clinic operations. This role requires at least five years of medical office experience and a patient-focused approach, with strong knowledge of medical terminology, communication, and organizational skills. The MOA may provide clinical support at other site locations as needed. The position involves preparing and maintaining patient records, documenting visits in the EMR, checking in patients, scheduling appointments, verifying insurance and patient information, and completing administrative work. The MOA is expected to maintain patient confidentiality and comply with applicable legal, safety, and regulatory requirements while adapting to changing patient flow and operational demands.

Requirements

High school diploma or equivalent.
Five years of medical office experience.
Ability to proficiently operate computers and perform computer-related tasks using specific office equipment and software applications.
Must possess and maintain a valid driver's license.
Ability to perform the physical activities of the position, including climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion; good balance and coordination are required.
Ability to exert up to 50 pounds occasionally and/or up to 25 pounds frequently.
Close visual acuity, including color vision, depth perception, and field of vision, for activities such as assessing patients, analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
Ability to perform frequent invasive and non-invasive patient contact.

Nice To Haves

Certified Medical Office Assistant.

Responsibilities

Review and prepare medical records for completeness before patient exams and obtain missing documentation.
Document clinic visits in the EMR system.
Greet and check in patients and verify and validate patient information.
Perform clerical duties, complete work lists, and handle other administrative tasks during administrative time.
Schedule patient appointments in the EMR according to provider scheduling procedures and ensure patient information is accurate.
Obtain, verify, and update patient insurance information.
Request, locate, send, receive, and maintain office, department, and patient records.
Interact with patients, families, and healthcare professionals with courtesy, tact, and poise.
Ensure patients complete registration and other required forms at check-in.
Ensure compliance with legal requirements, patient confidentiality, risk management, OSHA, and applicable federal, state, and local regulations.
Adapt to changing patient flow, acuity, and operational demands while maintaining quality workflow procedures and metrics.
Provide Medical Office Assistant clinical support at other site locations as needed.
Maintain patient confidentiality in compliance with HIPAA guidelines.
Perform other duties as required.