Medical/Office Assistant - NYU Langone Pediatric Associates- - Garden City

NYU Langone Health • Garden City, NY

8d • Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center offering sophisticated diagnostic and therapeutic care. We are a major regional healthcare resource committed to medical education and research. At NYU Langone Health, equity and inclusion are fundamental values, striving to be a place where talented faculty, staff, and students of all identities can thrive. This role assists in the delivery of primary health care and patient care management, providing support for efficient patient care through greeting, directing, and scheduling patients and visitors. The Medical/Office Assistant serves as a liaison between patients and clinical practice site personnel.

Requirements

• High School Diploma or GED
• Graduate from Medical Assistant program OR at least 2 years of Medical/Office related experience.
• 2 years Medical Assistant/Office related experience OR Graduate of Medical Assistant program.
• Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills.
• Basic math and computer skills.

Nice To Haves

• Medical Assistant Certification.
• Knowledge of medical terminology.
• Knowledge of IDX.
• Assists patients with diplomacy and tact in all situations without a loss of composure.
• Communicates clearly and effectively with patients, physicians and other staff members.
• Handles constant interruption.
• Understands patient needs and maintains patient confidentiality.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

• Performs other duties as assigned
• Greets patients and escorts them into the exam room; Verifies that patients have signed in and retrieves patient chart.
• Assists in a variety of treatments under supervision of physician.
• Assists with scheduling of tests and treatments.
• Prepares patients for examination and treatment by taking patient histories and vital signs, review meds and chief complaints.
• Prepares exam rooms and equipment for physicians.
• Provides quality patient care.
• Screens and triages patient telephone calls for referral to physician, as appropriate.
• Takes vital signs, patient histories, EKG s, holter monitors, glucose testing, finger sticks and other clinical skills that are consistent with those of a medical assistant working in this practice.
• Answers and addresses all telephone communication promptly and courteously, including: prescription refills, authorization requests, patient questions, patient issues, referrals, scheduling changes and emergency appointments.
• Maintains schedule in computer to ensure no gaps in schedule.
• Checks in patients, verifies and updates necessary information in the patient s medical record in computer.
• Responsible for daily confirmation of patient appointments, with appropriate notations indicated in the computer system when assigned.
• Takes messages.
• Performs various clerical duties in a timely and accurate manner.
• Screens visitors and responds to routine requests for information.
• Answers telephone and provides front desk support including scheduling appointments, obtaining referrals and copayments.
• Obtains test results from hospitals, laboratories, radiologists, doctor office etc. as requested.
• Retrieves and files charts.
• Maintains patient files, records and other information, as needed.
• Mails reports and completed forms if necessary.
• Orders and maintains clinical and office supplies and equipment.
• Attends staff meetings as required by Practice Manager.
• Interpret, adapt and apply guidelines and procedures.
• Provides copies of educational material to patients.
• Checks patients out when POS billing is not available.
• Contacts insurance carriers to obtain referrals and prior authorizations.
• Assists and obtains referrals to specialty practices when required.
• Complies with all HIPAA guidelines, policies and procedures.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED