Medical Office Assistant

Rejuvenation•Oakville, ON

About The Position

Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless. Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!

Requirements

1-3 years of experience in medical administration or clinical reception.
Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
Strong communication, organizational, and multitasking skills.
Knowledge of medical terminology and clinic workflow procedures.

Nice To Haves

Completion of the Medical Office Assistant (MOA) program is an asset.

Responsibilities

Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
Responsible for receptionist tasks such as scheduling appointments, handling reminder calls, and conducting follow-up calls.
Answer online customer inquiries through Textline software.
Manage client referrals and patient information database.
Handle client billing and payment transactions.
Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
Ensure reception area is tidy and presentable, stocked with all necessary stationery and material.
Participate in monthly product training and customer service training as needed.
Educate customers on products and services provided by the clinic.
Perform other front desk duties as requested by management and supervisory team.