Medical Office Assistant , Internal Medicine

UR Medicine Thompson Health • Canandaigua, NY

1d • Onsite

About The Position

Join our growing and well-respected community health system as a Medical Office Assistant (MOA) and make a real difference in the lives of others. You will use cutting-edge medical technology in an empowering and supportive work environment. We offer competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment. The MOA participates in the multi-disciplinary process of providing care and service to patients and their families via selected clinical tasks, performed within the scope of practice consistent with NYS Education Department rules and regulations. This role requires excellent customer service skills, the ability to manage a demanding workload with accuracy, and a commitment to maintaining confidentiality. You will actively support physicians and nurses, be an enthusiastic participant in departmental meetings, and identify ways to improve processes and service to patients.

Requirements

• High School Diploma or equivalent required
• BLS certification required

Nice To Haves

• Graduate of an approved program for certification of Medical Office Assistants preferred
• Phlebotomy skills preferred or willingness to attain once employed
• MOA experience preferred
• EMR experience preferred
• CMOA certification preferred

Responsibilities

• Supplies inventory, stocking and ordering
• Rooming patients
• Taking vitals
• Performing phlebotomy and EKGs
• Specimen collection
• Medical record documentation
• Chart preparations
• Wound cleaning and dressing
• Assisting providers with exams and minor surgical procedures
• Actively supports physicians & nurses
• Enthusiastic participant in departmental meetings
• Actively identify ways to improve processes & service to patients
• Manage demanding workload with accuracy
• Represent the office and staff professionally
• Excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
• Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system
• Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner
• Develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments
• Provision of care appropriate to the age of those patients served in a primary or specialty care office setting
• Knowledge and principles of growth and development over a life span
• Time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level
• Work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings
• Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function
• Remains current with certification requirements if certified
• Flexible and willing to travel to other practices upon management request
• Attention to detail to avoid mistakes
• Laboratory testing and data collection
• Professionally interacts with the laboratory liaison for training and competencies
• Resourcefulness & planning are required in maintaining a steady patient flow to assure the efficiency of the provider and office schedules
• Ability and skill to work independently making good decisions and using best judgment to maintain an organized and efficient office

Benefits

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED