Medical Office Assistant , Internal Medicine

UR Thompson Health•Town of Canandaigua, NY

2d•$20 - $25•Onsite

About The Position

Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well-respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment. Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed, and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! Focus on CARES values: Commitment, Action, Respect, Excellence, and Service Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach Staff Recognition platforms: Shining Stars, CARESCount website

Requirements

High School Diploma or equivalent required.
BLS certification required.

Nice To Haves

Graduate of an approved program for certification of Medical Office Assistants preferred.
Phlebotomy skills preferred or willingness to attain once employed.
MOA experience preferred.
EMR experience preferred.
CMOA certification preferred.

Responsibilities

Participates in the multi-disciplinary process of providing care and service to patients and their families via selected clinical tasks.
Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation, chart preparations, wound cleaning and dressing, and otherwise assisting providers with exams and minor surgical procedures.
Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients.
Manage demanding workload with accuracy and represent the office and staff professionally.
Excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.
Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
Develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
Provision of care appropriate to the age of those patients served in a primary or specialty care office setting.
Knowledge and principles of growth and development over a life span.
Time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level.
Work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
Remains current with certification requirements if certified.
Flexible and willing to travel to other practices upon management request.
Attention to detail to avoid mistakes.
Clinical duties are primarily directed by the orders of a provider.
Resourcefulness & planning are required in maintaining a steady patient flow to assure the efficiency of the provider and office schedules.
Ability and skill to work independently making good decisions and using best judgment to maintain an organized and efficient office. Pays close attention to detail to prevent errors.