Medical Office Assistant - Elmira Endocrinology

Cayuga Medical Center

13d•$17 - $21•Onsite

About The Position

Arnot Health is seeking a dedicated Medical Office Assistant to join the Float pool on the Arnot Medical Services team. The role provides essential administrative and patient-care support to help ensure a seamless experience for patients and providers. It is based in Elmira, New York, and involves light physical effort typical of an office-based medical setting, including assisting with patient-care tasks and handling medical documentation.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required within 90 days of hire.
Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Nice To Haves

Completion of a Medical Assistant training program preferred.
A minimum of three years of medical office experience preferred.
Knowledge of medical coding is a plus.

Responsibilities

Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
Verify demographic and insurance information, track encounters, and assist with billing processes.
Take vital signs, perform phlebotomy if qualified, assist with minor procedures, and prepare surgical instruments for sterilization.
Work with the care team to support patient education, medication management, and preventative care coordination.
Transcribe notes, scan and file documents, and process medical record requests according to protocol.
Maintain professional behavior, ensure OSHA compliance, and participate in training programs supporting patient-centered care.