Medical Office Assistant (MOA) Temporary

Boyle-McCauley Health Care • Edmonton, AB

2d • CA$20 - CA$27 • Hybrid

About The Position

Medical Office Assistants are an essential part of the team at Radius. Radius’ main clinic operates on a team-based model – each clinical team includes nurses, MOAs, physicians, nurse practitioners, health navigators, and outreach workers. MOAs fulfill vital roles within the clinic structure.

Requirements

• Completion of recognized Medical Office Assistant certificate program
• Minimum two years’ experience in medical clinic operation, or equivalent combination of education and experience
• Current CPR certification
• Able to balance numerous demands and conflicting priorities, strong problem-solving skills.
• Ability to work co-operatively within a multidisciplinary team
• Ability to demonstrate patience and understanding for those with addictions and behavioral disorders
• Strong computer proficiency
• Experience with Office365 suite – Word, Excel, PowerPoint, Teams
• Database creation and maintenance
• Proficient typing ability
• Excellent written and verbal communication skills
• Has a good understanding of trauma-informed care, and must be able to operate within a harm reduction model of care

Nice To Haves

• Experience with MedAccess EMR an asset

Responsibilities

• Be proficient with operating clinic electronic medical record (MedAccess)
• Check in patients and update patient information, take vitals signs, and show patients to treatment rooms.
• Schedule, coordinate, and confirm appointments
• Stock and set up treatment rooms as required
• Chaperone appointments as needed
• Transcribe consult letters, and follow up with consult reports
• Prepare pre-op prep work
• Prepare lab requisitions
• Prepare invoices, scan, and mail documents
• Prepare legal invoices and chart transfers
• Be responsible for data collection and compiling statistics
• Coverage for alternate Radius sites. May include: Supervised Consumption Site, Dental Clinic, Offsite/Outreach locations

Benefits

• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree