Medical Office Assistant

Vancouver Coastal Health • Vancouver, BC

17d • CA$28 - CA$30

About The Position

Within a team-based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours. Works in support of the local Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.

Requirements

• Grade 12 education.
• Graduation from a Medical Office Assistant program.
• One (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.
• Demonstrated knowledge of clinical policies, procedures and objectives.
• Demonstrated knowledge of community resources and agencies.
• Demonstrated knowledge of office procedures.
• Business writing skills.
• Knowledge of medical terminology.
• Demonstrated ability to perform basic medical tests and accurately record results in medical files.
• Demonstrated ability to respond independently and effectively to emergent situations.
• Demonstrated ability to effectively present health information to individuals.
• Demonstrated ability to keyboard 5,000 keystrokes per hour.
• Demonstrated customer service and communication skills.
• Physical ability to perform the duties of the position.
• Demonstrated ability to work independently and within a team.
• Demonstrated ability to prioritize and organize workload and meet deadlines.
• Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.
• Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.
• Demonstrated skill in using a variety of office equipment and computer software programs.
• Successful applicants may be required to complete a Criminal Records Review Check.

Responsibilities

• Performs registration and clerical support functions for the Primary Care Clinic.
• Works in support of the local Community of Care (CoC) service delivery model and primary care network.
• Operates in accordance with VCH policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree