Medical Office Assistant - Atrium Health Fertility Center MMP FT
About The Position
This full-time Medical Office Assistant position is located at the Atrium Health Fertility Center MMP FT. The role supports patient flow, prepares patients and exam rooms, and stocks supplies. Responsibilities include recording vital signs, performing tests and procedures as directed by the provider, providing patient education, and assisting with referrals. The position also involves specimen collection, call screening, appointment scheduling, patient check-in, registration, insurance verification, collections, reconciliation, and medical record maintenance. Maintaining a clean and safe environment, adhering to infection control and HIPAA standards, and following AMG service standards are also key aspects of this role. The Medical Office Assistant must maintain required competencies and current CPR certification, and attend required meetings and training.
Requirements
- High school diploma or GED.
- 2 years of related experience or combination of education/experience.
- Good communication skills.
- Familiarity with computers.
- Good time management and organizational skills.
- Current CPR certification.
Nice To Haves
- Experience taking patient vital signs preferred.
- Knowledge of medical terminology and CPT/ICD9 coding preferred.
Responsibilities
- Supports patient flow, prepares patients and exam rooms, and stocks supplies.
- Records vital signs and reason for visit.
- Performs tests and procedures as directed by the provider.
- Provides patient education and reinforces discharge instructions.
- Assists with referrals and provider-ordered services.
- Collects and labels specimens and maintains required quality control logs.
- Screens patient calls and directs urgent concerns to the provider.
- Answers phones, schedules appointments, and assists with patient check-in.
- Performs registration, insurance verification, collections, and reconciliation.
- Assists with medical record maintenance and document scanning.
- Maintains a clean, safe environment and follows infection control, OSHA, and regulatory standards.
- Protects patient confidentiality and follows HIPAA requirements.
- Follows AMG service standards and supports patient satisfaction.
- Maintains required competencies and current CPR certification.
- Attends required meetings, training, and in-services.
- Performs other duties as assigned.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
