Medical Assistant Atrium Health Virtual Care Sleep Health FT

Advocate Health•Charlotte, NC

1d•$23 - $34

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty training and competency. The role supports providers and patients through clinical rooming, procedures, laboratory services, medication administration, and related practice operations. The position requires age-appropriate care across the lifespan and the ability to assess and respond to patients’ age-specific needs in accordance with departmental policies and procedures. The Medical Assistant works in a clinical practice setting and collaborates with patients, providers, and teammates. The role may also support teammate training and onboarding, serve as a role champion or committee member, and complete other related duties as assigned. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, with certain divisions also accepting two years of verifiable full-time Medical Assistant experience within the last five years; Greater Charlotte and Wake Forest also accept qualifying structured clinical military training documented by DD214 or EMT in lieu of a formal Medical Assistant program.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current or timely obtained American Heart Association Basic Life Support certification, depending on division; some divisions require certification within 45 days.
CMA or RMA certification or recognition from an accepted national organization, according to the applicable division’s requirements.
Successful completion of Atrium Health’s competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and another team member are expected when available.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards, as well as blood and body fluids, and to wear protective clothing and equipment as needed.
Ability to operate all equipment necessary to perform the job.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
In applicable markets, professional practice advancement through professional governance, serving as a safety coach or super-user, vaccine coordination, or holding a SPICE or OSHA/IP certificate for the unit.
In applicable markets, earning six points from the list of additional market responsibilities.
Successful completion of a system-approved program to become a primary trainer for new teammates, where required.

Responsibilities

Follow the Medical Assistant scope of practice, policies, and procedures, and maintain required training and competency for the specialty area.
Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparing laboratory orders and requisitions, and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment, supplies, and work areas are ready and appropriately stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and developmental needs, as described in departmental policies and procedures.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.