Office Assistant I, Women's Health Newark

ChristianaCare•Newark, DE

2d•$17 - $25•Onsite

About The Position

ChristianaCare Women's Health at Map II in Newark, DE is looking to hire a Medical Office Assistant I. Christiana Women's Health offers comprehensive gynecologic care in a supportive environment, guiding clients through menopause management, and overall health maintenance. ChristianaCare offers respectful, compassionate, expert, and empowering care for women. It's a compassionate partnership, focusing on education and preventive care, and is accessible, accepting most major insurances and welcoming new patients. Annual gynecology visits are crucial for long-term health, enabling early detection of conditions like cervical cancer, monitoring reproductive health, managing menopause, and building a trusted relationship with your provider. These visits also provide an opportunity to ask questions and take proactive steps.

Requirements

High School Graduate or GED required

Nice To Haves

Experience in a medical office setting is preferred but not required

Responsibilities

Scheduling appointments with consideration of insurance details
Greeting patients professionally to collect demographic and financial information
Processing referral information while maintaining patient confidentiality
Collecting payments according to insurance guidelines
Verifying coverage
Coordinating referrals
Performing daily reconciliation of appointments and payments
Answering phone calls professionally
Relaying messages accurately
Utilizing EMR to communicate with providers and staff
Ensuring timely updates to patients on issues until resolved
Facilitating necessary testing and appointments
Preparing medical records by scanning and indexing reports into patient charts
Researching patient issues and providing timely responses
Assisting with administrative tasks such as copying and faxing
Adhering to safety protocols while reporting any unsafe conditions
Additional duties may be assigned as required