Front Office Specialist - Women's Health
TriHealth•Fort Mitchell, KY
•Onsite
About The Position
TriHealth Women’s Services is committed to providing compassionate, inclusive care for women at every stage of life. As part of Cincinnati’s largest network of Women’s Health providers, our collaborative, team‑based culture allows us to deliver exceptional and comprehensive care. We value every woman’s unique story and offer services ranging from adolescent gynecology and maternity to high‑risk obstetrics, infertility, and menopause support. Join us and help make a lasting impact on the health and well‑being of women in our community.
Requirements
- High School Diploma or GED degree (Required)
- 3 - 4 years’ experience in a related field (Required)
Responsibilities
- Answers incoming telephone lines and handles and distributes calls.
- Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
- Schedules patient appointments. Informs department of issues.
- Accurately inputs patient registration information and updates patient insurance and demographic information.
- Accept payments and logs appropriately.
- Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members.
- Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
- Handles patient complaints and refers to manager as appropriate.
Benefits
- medical
- dental
- vision
- paid time off
- retirement savings plans
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
