Office Assistant I, Minimal Invasive Gyn Surgical

Christiana Care Health Services • Newark, DE

36d • $17 - $25 • Onsite

About The Position

ChristianaCare Minimal Invasive Gyn Surgical Practice in Newark, DE is looking for a Medical Office Assistant I. This practice is located at 4735 Ogletown Stanton Rd #2103, Newark, DE 19713 re. The decision to seek advanced treatment—including surgery—can be difficult. At the Center for Advanced Gynecology & Minimally Invasive Surgery, we deliver the safest, most effective gynecologic care available. Our expert, board‑certified and board‑eligible surgeons specialize in laparoscopic and other minimally invasive techniques that provide a welcome alternative to traditional surgery for many women. We offer personalized treatment plans following a thorough assessment, and in most cases, procedures are performed safely as same‑day surgeries for faster, less painful recovery with minimal scarring. Advanced Gynecology | ChristianaCare The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8am to 4:30pm May be times when required to cover other practices. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required. Why You’ll Love Working at ChristianaCare Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities. Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time. Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement. Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family. Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching. What Makes a Successful Office Assistant at ChristianaCare Our ideal Office Assistant brings a strong blend of skills and personal qualities that support efficient, high‑quality administrative operations, including: Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks. Adaptability: Able to adjust quickly to changing priorities and support a fast‑paced office environment. Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors. Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly. Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience. When we lead with love, excellence is inevitable.

Requirements

• High School Graduate or GED required.
• Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
• Adaptability: Able to adjust quickly to changing priorities and support a fast‑paced office environment.
• Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
• Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
• Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments.
• The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.
• The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts.

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED