Medical Office Assistant - Behavioral Healthcare
About The Position
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Pyramid Healthcare is a nationally recognized leader in behavioral healthcare, providing compassionate, evidence-based treatment for individuals with substance use and co-occurring disorders. Our York, PA residential treatment center provides a safe, supportive environment where adults receive comprehensive care focused on recovery and long-term wellness. We are seeking a dependable and detail-oriented Medical Office Assistant to support our nursing and clinical teams. This role is an essential part of our daily operations, helping ensure accurate documentation, effective communication, and smooth coordination of administrative responsibilities within a healthcare setting.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional communication skills and ability to work effectively with clinical and administrative teams.
Nice To Haves
- Previous experience in a medical office, administrative assistant, unit secretary, or healthcare support role.
- Experience working in a behavioral healthcare, residential treatment, or healthcare environment.
- Post-secondary education or technical/business school training.
Responsibilities
- Organize, maintain, and update medical records and client charts with accuracy and confidentiality.
- Perform administrative duties including answering phones, filing, copying, scanning, faxing, mailing, and document management.
- Prepare and maintain client admission packets and assist with intake-related documentation.
- Support nursing and clinical teams with documentation needs and administrative coordination.
- Maintain accurate records including census updates, intake/discharge logs, and required facility paperwork.
- Assist with communication between internal departments and external referral sources as needed.
- Attend meetings, document meeting minutes, and assist with maintaining office procedures and resources.
- Monitor office supplies, maintain equipment, and coordinate service needs when necessary.
- Support a clean, organized, and professional office environment.
- Assist with client transportation and supervision when needed, ensuring proper documentation is completed.
- Maintain strict confidentiality of all client, employee, and organizational information.
- Complete all required company and regulatory training.
- Perform other duties as assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
