About The Position

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is a diverse and collaborative group focused on healthcare provider interactions, regulatory strategies, medical education, and data collection. This role functions as a scientific liaison between Novo Nordisk (NNI) and key external customers to further scientific exchange. The Medical Liaison provides advanced product and scientific/medical field support to Medical, Sales, Marketing, Managed Care, and Government teams by leveraging academic/professional credentials and scientific expertise to communicate with healthcare providers, organized providers/accounts, and other relevant healthcare organizations. Strategic territory prioritization will be based on customer need and analytics. The position involves developing and maintaining medical (territory and account) plans in coordination with the Field Director. The role serves as an organization spokesperson on advanced medical and technical projects with ML teams, Clinicians, Marketing, Market Access & Government, and Sales personnel. External relationships include key opinion leaders (KOL’s), academic institutions, physicians, nurse practitioners, blood bank staff, pharmacists, organized providers/IDNs, and MCOs.

Requirements

  • Doctoral degree required
  • At least two years’ experience in a health-related system, pharmaceutical company, or managed care environment required
  • Displays business acumen/knowledge based on experiences such as participation in formulary process decisions
  • Strong communication skills
  • Must live within the territory (TX, AZ, OK, NM) or in a bordering state located near a major airport.
  • Driver must maintain a valid driver’s license.
  • Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

Nice To Haves

  • Rare Bleeding Disorders and/or Rare Disease Experience
  • Medical Liaison experience

Responsibilities

  • Builds relationships and demonstrates the clinical outcome and benefits of NNI products.
  • Educates and demonstrates the benefits of key products to HCPs.
  • Provides medical information and coordinates educational workshops, round tables, medical forums, etc.
  • May explore and identify sites for clinical trials in all stages of development.
  • Completes administrative duties in an accurate and timely manner, in line with current SOPs and working practices.
  • Complies with all guidelines, policies, legal, regulatory, and compliance requirements.
  • Ensures effective administrative management of regional business as well as operational budgets.
  • Maintains a thorough understanding of all relevant Novo Nordisk processes and procedures, and proactively assists other FMA members.
  • Provides monthly reports on scientific support activities in region to Director including budget expenditures as directed.
  • Records all activities within a customer response management system (e.g. VEEVA) and all expenses within Concur in accordance with FMA procedures.
  • Attends assigned medical and scientific meetings to ensure awareness of current issues and new data pertaining to NNI products.
  • Develops and maintains relationships with key health care providers and IHNs.
  • Develops appropriate use of NNI products and greater utilization of its services.
  • Supports and assists representatives and managers in answering questions from health care providers and IHNs.
  • Combines account management skills, business acumen, and scientific expertise to enhance value and develop collaborative relationships.
  • Establishes the medical account strategy/plan through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities.
  • Collaborates with Health Economics & Outcomes Research (HEOR) team to deliver scientific value proposition of NNI’s products and devices to key customers and formulary decision makers.
  • Delivers HEOR presentations upon request.
  • Collaborates with Marketing and Sales management to inform the development of scientific strategies to optimize NNI’s products and development activities in the medical community.
  • Collaborates with trial/study investigation sites; ensuring effective coordination and facilitation of studies to ensure timely review, initiation, and completion, as well as publication of study results.
  • Provides clinical support in cooperation with other Novo Nordisk groups to ensure investigators demonstrate appropriate knowledge of studies, support patient recruitment and retention activities, answers responsive requests from investigators and provides feedback to sites to other groups.
  • Coordinates and collaborates with regional FMA team members to ensure integrated comprehensive coverage of regional clinical and scientific needs.
  • Coordinates with key internal stakeholders to provide customized and dedicated system-wide clinical education and support within respective IHNs and coordinate and manage professional relations of Novo Nordisk within these Networks from an overall “account management” level.
  • Coordinates with respective HSM to provide scientific and clinical education to Chief Executives, Medical Directors and formulary stakeholders to secure proper access to NNI’s products and services in respective IHNs.
  • Develops and presents product and scientific updates as requested, including Formulary presentations within IHNs, using approved material.

Benefits

  • company bonus based on individual and company performance
  • long-term incentive compensation
  • company vehicles depending on the position's level or other company factors
  • medical coverage
  • dental coverage
  • vision coverage
  • life insurance
  • disability insurance
  • 401(k) savings plan
  • flexible spending accounts
  • employee assistance program
  • tuition reimbursement program
  • voluntary benefits such as group legal
  • critical illness
  • identity theft protection
  • pet insurance
  • auto/home insurance
  • sick time policy
  • flex-able vacation policy
  • parental leave policy

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Ph.D. or professional degree

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