Medical Laboratory Technician -Flow Cytometry, Full-Time, Days

Northwestern Memorial Healthcare•Chicago, IL

6d•$29 - $37

About The Position

The Medical Laboratory Technician performs clinical laboratory testing and communicates accurate, timely results to physicians or their designees to support patient diagnosis and treatment. The role follows Northwestern Medicine’s mission, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. The technician carries out pre-analytic, analytic, and post-analytic workflows for the assigned laboratory section. Responsibilities include verifying orders and specimen information, collecting and processing specimens, conducting waived, moderate, and high-complexity testing, maintaining test systems and equipment, performing quality control, evaluating and reporting results, troubleshooting issues, and storing specimens and records according to procedure. The technician also supports quality and safety, service excellence, training, and laboratory operations.

Requirements

Associate degree in Medical Technology, Medical Laboratory Technician, Clinical Laboratory Science, Chemistry, Biology, or Allied Health that qualifies the applicant to take the national ASCP certifying exam.
Obtain Medical Laboratory Technician (MLT) (ASCP) or equivalent certification within one year of hire.

Nice To Haves

One year of laboratory experience.

Responsibilities

Perform pre-analytic workflow, including verifying orders, specimen information, and add-on test availability; resolving or escalating unclear orders and related issues.
Collect, receive, label-check, evaluate, prioritize, process, and aliquot specimens according to established protocols.
Perform analytical testing, including waived, moderate, and high-complexity tests, following written protocols and standard operating procedures.
Maintain test system integrity through timely preventive maintenance, reagent and supply checks, inventory monitoring, and required quality control.
Prepare specimens for testing and transfer or ship specimens to approved testing locations according to standard operating procedures.
Prioritize and complete testing within defined turnaround times, adapt workflow for STAT tests and changing test volumes, and follow age-specific protocols where needed.
Review and interpret test results according to procedures, conduct appropriate visual interpretation and reflex testing, and follow notification protocols for critical values and abnormalities.
Recognize test-system problems, troubleshoot and take corrective action, escalate unresolved issues, and follow up on pending tests.
Store and retrieve specimens and related materials according to established protocols.
Follow written procedures, operate instruments and computers as specified, perform quality-system responsibilities, and meet departmental proficiency and competency standards.
Participate in training new employees and students under the direction of Medical Laboratory Scientist trainers, review new standard operating procedures, and support test development, validation, and implementation.
Attend at least one personal development session per year and perform other duties as assigned or needed to maintain quality operations.
Follow safety procedures, use appropriate personal protective equipment, and maintain a clean and organized work area.
Provide service excellence by answering telephones using proper etiquette, maintaining patient confidentiality, and assisting patients, visitors, and other contacts.
Complete post-analytic workflow, verify and release results, generate and review reports, amend erroneous reports, respond to information requests, and store documents and records according to procedure.
Perform applicable billing and credit-entry tasks and recognize and escalate billing problems.