About The Position

Wisconsin Diagnostic Laboratories (WDL), a wholly owned subsidiary of The Froedtert & the Medical College of Wisconsin regional health network, provides comprehensive clinical laboratory services and performs more than five million tests annually. The position is based at the WDL facility in Milwaukee, Wisconsin, and is full-time at 1.0 FTE, with 40 standard hours per week. The first-shift schedule is 6:42 a.m. to 3:12 p.m.; weekend and holiday rotations are required. The role performs waived, moderate-complexity, and high-complexity testing on patient specimens. It requires correlating and interpreting data using critical thinking and knowledge of laboratory techniques, principles, and instruments. The employee also helps teach and train students, new employees, residents, and medical students; resolves problems; maintains equipment; prepares reagents; enters test-result data; and completes required competency assessments.

Requirements

  • For MLS or MLT: an associate's or bachelor's degree (or higher) in Medical Laboratory Science, formerly Clinical Laboratory Science or Medical Technology; alternatively, a CLIA-approved bachelor's degree, such as in Microbiology, Molecular Biology, or Chemistry/Biochemistry, with at least one year of direct clinical laboratory experience in the specific discipline.
  • For MLS or MLT: obtain ASCP or AMT certification within 12 months of hire or promotion into a certification-eligible position. An additional six months may be granted with Human Resources approval and an agreement if more training time is required.
  • For Non-Certified Technician: a bachelor's degree (or higher) in Clinical Laboratory Science, formerly Medical Technology, Microbiology, Molecular Biology, or Chemistry/Biochemistry; other advanced science degrees may also be acceptable.
  • For Non-Certified Technician: complete the applicable ASCP on-the-job training requirements and be expected to take the applicable ASCP certification examination after becoming eligible.
  • Ability to complete waived, moderate-complexity, and high-complexity testing and related laboratory work.
  • Weekend and holiday rotations are required.

Nice To Haves

  • Experience assisting with bone marrow collections is preferred.

Responsibilities

  • Perform assigned testing accurately and efficiently, maintain knowledge of testing principles and theories, respond to testing inquiries, and keep current with technical procedure changes.
  • Follow protocols for interpreting and verifying test results; recognize and investigate abnormal or inconsistent results; and promptly notify leadership of potential problems.
  • Prioritize and complete assignments in a timely manner, adapt to fluctuating workloads, cooperate when additional work is needed, and maintain a clean, organized workstation.
  • Work independently and as part of the department team; assist where needed; communicate delays, issues, or potential problems to leadership; and take on additional projects or duties when workload permits and leadership coordinates them.
  • Perform and document required quality-control procedures, take corrective action as appropriate, document out-of-control situations and corrective actions, and notify leadership of out-of-control, discrepant, or unexpected results.
  • Operate instrumentation according to procedures, perform and document required maintenance, troubleshoot basic problems, contact technical support when appropriate, communicate equipment issues to peers, and notify leadership promptly.
  • Participate in training students, new employees, medical students, and residents; thoroughly cover training materials and explain the principles and theories of technical procedures.
  • Participate in continuing education and professional development opportunities.
  • Investigate problems thoroughly and take corrective action; involve peers as appropriate and promptly notify the test-system primary operator or resource when issues cannot be resolved effectively.
  • Complete required competency assessments, follow performance improvement plans as needed, and perform work within defined error limits.

Benefits

  • Paid time off
  • Career pathways and career tuition assistance
  • Continuing education unit opportunities
  • Academic partnership with the Medical College of Wisconsin
  • Referral bonuses
  • 401(k) retirement plan
  • Medical, dental, vision, and life insurance
  • Short- and long-term disability insurance
  • Free workplace clinics
  • Employee assistance programs
  • Adoption assistance
  • Healthy Contributions
  • Care@Work
  • Moving assistance
  • Discounts on gym memberships, travel, and other work-life benefits
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