Medical Laboratory Assistant- IGM

Nationwide Children's Hospital•Columbus, OH

About The Position

Provides clerical, registration, and patient care support for laboratory operations. Ensures specimen preparation, accessioning, and processing are completed, and performs waived laboratory testing in applicable lab sections. In offsite lab sections, the role is responsible for specimen collection, including venipuncture, capillary, sweat chloride, and other miscellaneous collections. The position performs technical and clerical tasks in accordance with testing protocols and criteria, helps maintain laboratory operations, and documents testing, quality control, maintenance, troubleshooting, and assigned task lists. It also supports quality patient care and service excellence by adapting communication to cultural differences, addressing client concerns, working effectively in changing circumstances, providing constructive feedback, fostering mutual respect and inclusiveness, and participating in continuing education.

Requirements

High school diploma or equivalent.
Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience.
Interpersonal skills to collaborate with internal and external customers.
Effective written and oral communication skills.
Ability to work collaboratively and independently.

Nice To Haves

American Society for Clinical Pathology (ASCP) certification.
CPR certification for Offsite Lab sections.
One year of clinical laboratory or medical experience and office experience.
Two years of phlebotomy experience.

Responsibilities

Accession, prepare, process, deliver, and store specimens; collection duties may include phlebotomy and other specimen collection.
Perform clerical tasks and specimen accessioning in accordance with testing protocols and criteria.
Maintain laboratory operations through equipment maintenance, quality control, and preventive maintenance.
Perform waived laboratory testing and appropriately document patient reports, quality control, maintenance, and troubleshooting.
Demonstrate knowledge of and uphold applicable laws and regulations related to the position and laboratory operations.
Document daily, weekly, and monthly tasks on assigned work-area task lists.
Provide service excellence and quality patient care by adapting communication styles, researching and resolving client concerns, using basic troubleshooting skills, and handling interruptions and changing circumstances efficiently.
Provide useful feedback that supports individual improvement.
Support an atmosphere of mutual respect and inclusiveness.
Participate in continuing education programs.