Medical Laboratory Assistant - Office Assistant

Essentia Health•Brainerd, MN
•$18 - $26•Onsite

About The Position

Essentia Health is seeking a Medical Laboratory Assistant - Office Assistant to join the team at St Josephs Medical Center in Brainerd, Minnesota. The role combines laboratory support and office assistance, including patient specimen collection and processing, waived testing, patient and provider service, laboratory information entry, requisition processing, recordkeeping, supply monitoring, and support for patient scheduling and registration. The position requires following established laboratory procedures and applicable accreditation, licensing, safety, confidentiality, infection prevention, and regulatory requirements. The ideal candidate has strong attention to detail, communication and organizational skills, and a commitment to providing excellent service.

Requirements

  • Graduate from a Medical Laboratory Assistant Program, or complete an internal Medical Laboratory Assistant training program within one year of hire.

Nice To Haves

  • Phlebotomy or Medical Laboratory Assistant certification from the American Society of Clinical Pathology (ASCP).
  • Recent specimen preparation and processing experience.
  • A valid motor vehicle operator's license.
  • Knowledge of medical terminology and basic computer skills.
  • Strong attention to detail, excellent communication and organizational skills, and a commitment to providing exceptional service.

Responsibilities

  • Collect, label, process, and prepare patient specimens for testing or transport according to established procedures.
  • Perform waived laboratory testing while adhering to accreditation standards, state licensure requirements, and organizational policies.
  • Greet and assist patients, providers, nursing staff, and other healthcare personnel professionally and courteously.
  • Answer and direct telephone calls and respond accurately to laboratory-related inquiries.
  • Enter, verify, and maintain patient and specimen information in laboratory and electronic medical record systems.
  • Order and process laboratory requisitions, including faxed and electronic orders.
  • Maintain accurate records and support timely specimen tracking and result distribution.
  • Prepare paperwork and documentation to support efficient laboratory workflow.
  • Monitor and maintain laboratory supply inventory and work areas.
  • Assist with patient scheduling, registration, and check-in as needed.
  • Follow safety, confidentiality, infection prevention, and regulatory requirements.
  • Collaborate with laboratory staff and healthcare teams to ensure accurate communication and timely service.

Benefits

  • Medical, dental, vision, life, and disability insurance, with supplemental options.
  • 401(k) plan with employer contributions.
  • Professional development through training, tuition reimbursement, and educational programs.
  • Flexible scheduling.
  • Generous time off.
  • Wellness resources focused on physical, mental, and emotional health.
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