Medical Interpreter/Translator, Spanish

Stanford Medicine Children's Health•Palo Alto, CA

9h•$41 - $50•Onsite

About The Position

Under the direct supervision of the Assistant Manager of Interpreter Services, conducts medical and general interpreting/translating for the patient care staff and for patients and their families. Acts as a cultural consultant to staff and as advocate for non-English speaking patients/families. Assesses and monitor their patient's understandings of the information conveyed and keeps physicians/nurses informed as to the level of that understanding. Suggests referrals to medical staff, clinical social workers, patient relation staff, chaplains, and ancillary staff. Records services provided in patient chart.

Requirements

Bachelor's degree in translation and interpretation
None Required
Bachelor's degree from an accredited college or university
Completion of medical interpreting training accepted by certification boards and one (1) year of interpreting experience.
None required.
Passage of standardized Interpreter and Translator Exam prior to hire with a cumulative score of 75 or higher. Internally proctored exam includes both written and oral sections to assess translation and interpretation ability, language fluency, medical terms and knowledge, and code of ethics.
Native or near-native ability in verbal and written communications in both English and non-English working language.
Knowledge of Medical Terminology.
Ability to perform consecutive interpreting and sight translation.
Knowledge of cultural, health literacy and perceptual factors that may affect patient treatment and communication.
Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.
Ability to maintain confidentiality of sensitive information.
Ability to remain calm under pressure and apply sound judgment.
Ability to work well with individuals at all levels of the organization.

Responsibilities

Performs medical interpretation for patients and their families in consecutive and sight translation modalities, including in-group setting. Independently interprets simple encounters accurately and completely (e.g., admissions, simple new patient and follow up encounters, etc.). With periodic supervision, interprets complex encounters accurately and completely (e.g., Care conferences, Psych, Consents, etc.).
Performs medical translation for patients and their families. Independently translates, edits and proofreads simple After Visit Summaries in an accurate, clear and timely manner (e.g., maternity, well baby, basic surgery procedures, etc.). With periodic supervision, translates, edits and proofreads complex After Visit Summaries in an accurate, clear and timely manner (e.g., correspondence, Transplant, Oncology, medical procedures and instructions, etc., and other pertinent documents as necessary).
Connects patients and families to hospital resources, as needed.
Shares observations with medical staff, clinical social workers, patient experience staff, chaplains, and ancillary staff about potential patient's needs to ensure quality patient care.
Responds to Code emergency requests, confirms language preference, and provides interpretation for crisis interventions as necessary.
May arrange interpretation for all languages for patients and families including: outside agencies, phone interpretation, spoken and sign language services, as needed.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.