Medical Front Office Cardiac Clinic

Ascension•Austin, TX

2d•Onsite

About The Position

This role is for a Medical Front Office position in a Cardiology Clinic located in Austin, Texas. The position operates on a Day Shift schedule, Monday through Friday from 8:00 AM to 5:00 PM. The role involves providing high-touch patient concierge services, managing revenue cycle front-end operations, orchestrating clinical scheduling and documentation, driving financial accuracy, maintaining data integrity, and providing administrative support to the clinical team.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Demonstrated experience in a medical setting, with a strong understanding of insurance verification and patient privacy (HIPAA).
Experience with medical scheduling software and electronic health records (EHR).
The ability to remain calm and welcoming in a fast-paced clinical environment while managing patient expectations.

Responsibilities

Serve as the primary point of contact, ensuring every patient and visitor is greeted and checked in/out with professional excellence.
Verify insurance authorizations and precertifications to ensure seamless claim processing and reimbursement.
Manage patient appointments, confirm schedules, and process medical record release requests with strict adherence to privacy protocols.
Enter and audit patient procedure charges, collect co-payments, and reconcile daily reports and deposits for 100% accuracy.
Meticulously capture and verify patient demographic information within the EHR system.
Provide multidimensional administrative support to the clinical team, ensuring the front office operates with peak efficiency and organizational flow.