Medical Front Office Receptionist

Sunshine Clinic • Jasper, AL

4d • Onsite

About The Position

We are seeking a professional and efficient Medical Front Office Receptionist to join our team. This role is crucial for ensuring a positive and seamless experience for our patients from the moment they arrive. The ideal candidate will be highly organized, possess excellent communication skills, and have a strong understanding of medical office procedures and insurance processes. You will be the first point of contact for patients, managing check-ins, scheduling, and administrative tasks while collaborating closely with clinical staff to maintain smooth clinic operations.

Requirements

• Minimum 1 year of recent experience in a medical office setting
• High school diploma or equivalent
• Ability to type 50+ WPM
• Strong working knowledge of medical insurance, billing processes, referrals, and authorizations
• Proven ability to multitask in a high-volume, fast-paced clinical environment
• Exceptional attention to detail and strong organizational skills
• Professional appearance, demeanor, and excellent communication skills
• Reliable, punctual, and team-oriented with a positive, solution-focused mindset

Nice To Haves

• Prior experience using Microsoft Office Suite
• Prior experience using RXNT EMR

Responsibilities

• Greet and check in patients with professionalism, warmth, and efficiency
• Register new patients and update existing records with exceptional accuracy
• Manage high-volume appointment scheduling and patient flow
• Verify insurance eligibility, interpret benefits, and collect co-pays, deductibles, and balances
• Process referrals, medical records requests, and prior authorizations as needed
• Answer and direct phone calls using proper medical telephone etiquette
• Maintain an organized, HIPAA-compliant front office environment
• Collaborate closely with clinical staff to ensure smooth clinic operations
• Assist with billing support and documentation as required
• Manage office supply inventory and assist with product tracking
• Perform additional administrative duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED