Medical Front Office Receptionist, ENT (Dallas, TX)

99 Healthcare Management • Dallas, TX

2d • Onsite

About The Position

We are seeking a friendly and organized Medical Front Office Receptionist to join our ENT office, a patient-centered practice in Dallas, Texas. This is an excellent opportunity to work in an outpatient environment with a schedule supportive of work-life balance. This position handles a variety of administrative activities including, but not limited to, greeting and checking patients in, scheduling appointments, collecting payments, answering phones assisting and providing excellent customer service. Learn more about the office and it's culture by visiting www.dallasentgroup.com

Requirements

• High school diploma or equivalency required
• At least one year of experience working in a front desk role in a doctor’s office preferred
• Understanding of insurance coverages (co-pays, deductibles, co-insurance, etc.)
• Proficiency in MS Office
• EMR experience also required
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Nice To Haves

• Bilingual preferred
• e-Clinical Works preferred

Responsibilities

• Greeting patients
• Checking patients in and collecting sufficient information for billing and claiming purposes
• Answering, screening, and directing phone calls as needed
• Scheduling patient appointments
• Notifying medical staff of patient's arrival
• Verifying insurance
• Processing referrals as needed
• Completing prior authorizations as needed
• Checking patients out
• Collecting patient balances including co-pays, deductibles, etc.
• Explaining patient payment responsibility
• Other administrative duties as assigned and as needed

Benefits

• 401(k) with matching
• Medical, Dental, Vision Insurance
• Flexible Spending Account
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan – Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED