Medical Front Office Receptionist- Hospice

Central Coast Home Health & Hospice • San Luis Obispo, CA

4d • Onsite

About The Position

Central Coast Home Health is seeking a full-time Hospice Front Office Receptionist to join their team in San Luis Obispo. The receptionist will be responsible for answering multiple phone lines accurately and efficiently, assisting patients, taking messages, and ensuring patient care is coordinated and delivered appropriately. This role requires the ability to handle constant interruptions, stay on task, and re-prioritize workload as needed.

Requirements

• Previous work experience in a busy office environment
• Able to type at least 40 wpm
• Advanced knowledge of Microsoft programs (Outlook and Word)
• Must be able to keep internal business information confidential
• Act calmly and professionally at all times
• Have a customer-service based approach with all interactions
• Strong organization and communication skills
• Work well independently and in a team environment
• High attention to detail and good follow up
• Able to take initiative to get things done in a timely manner
• Take direction well and willingness to ensure a job well done

Nice To Haves

• Previous experience in a healthcare setting
• Healthcare industry background

Responsibilities

• Answer multiple phone lines for a variety of disciplines with accuracy and efficiency.
• Answer questions and assist patients as able.
• Take messages as needed to ensure patient care is planned, coordinated, and delivered appropriately.
• Deal with constant interruptions with the ability to stay on task and re-prioritize workload as needed.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Paid personal time off
• Paid sick time off
• 401(k)
• Discounted gym membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed