Medical Front Office Coordinator Broomfield CO

ANDERSON PODIATRY CENTER PC•Fort Collins, CO

2d•$18 - $22•Hybrid

About The Position

Dedicated to helping our community live active, pain-free lives from the ground up. We are a fast-growing, highly organized podiatry practice that values efficiency, compassionate patient care, and absolute accuracy. We don't just treat feet; we restore our patients' mobility and quality of life. We are looking for an exceptional, high-performing individual to lead our front office operations and serve as the face of our Broomfield clinic.

Requirements

Direct, hands-on experience navigating the Athenahealth platform.
Ability to check eligibility, track patient statements, and log notes cleanly.
Comfort discussing money with patients, understanding and explaining patient responsibility clearly, reading patient accounts correctly, asking for payments professionally, and firmly resolving outstanding balances.
High emotional intelligence, active listening skills, and the ability to handle a busy multi-line phone system while warmly greeting patients.
Working knowledge of medical terminology (podiatry-specific is a bonus).
Strict, zero-compromise approach to HIPAA guidelines.
Prior medical scheduling experience.
Experience with insurance benefit verification and patient financial accounts.
Comfort using Windows 10, EMRs (AthenaOne preferred), Office 365/Microsoft Suite, and VOIP phone systems.
Reliable transportation is required.

Nice To Haves

Podiatry-specific medical terminology knowledge.

Responsibilities

Own the entire front office experience.
Welcome patients with warmth, ensuring minimum wait times, and creating a zero-friction check-in/check-out process.
Confidently and professionally collect 100% of patient responsibilities (copays, deductibles, co-insurance) for that day's charges, alongside resolving any past-due balances at the time of service.
Navigate practice management software (Athenahealth) with absolute accuracy—ensuring pristine data entry, zero-mistake scheduling, and swift real-time insurance verification.