Medical Front Office Assistant Primary Care

AscensionAustin, TX
Onsite

About The Position

This role is for a Medical Front Office Assistant in Primary Care at Ascension's Seton McCarthy Community Care facility in Austin, TX. The position involves greeting patients, managing check-in/check-out processes, verifying and entering demographic information, and handling insurance authorizations. The assistant will also complete medical record release requests, schedule appointments, enter and submit charges, collect co-payments, and reconcile daily reports and deposits. General office and clerical support is also a key part of the role.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information.
  • Obtain and verify insurance authorizations/precertification.
  • Complete medical record release requests and schedule/confirm patient appointments.
  • Enter, review and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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