Medical Front Desk Receptionist
About The Position
At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys. This is a Part Time Medical Front Desk Receptionist role in Rheumatology, located in Manhattan, NY. The hours are Tues - Thu with 8.5 hour shifts (7am-7pm).
Requirements
- High School diploma with at least 2 years of patient facing reception experience
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
Nice To Haves
- Bachelor’s Degree preferred
- 1yr of an EMR experience
Responsibilities
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform tasks as assigned for special projects.
- Must be able to go to our Lexington Ave and 85th street locations.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
