Front Desk Medical Receptionist

ProRehab Physical TherapySt. Matthews, KY
Onsite

About The Position

ProRehab Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist for their clinic located at 225 Executive Park Louisville, KY 40207. The position offers a competitive salary of $17 per hour and a work schedule of Monday, Tuesday, Thursday, Friday 8am-5pm, and Wednesday 9am-6pm. The company supports its employees with various benefits including medical, dental, vision, STD, LTD insurances, generous PTO, 401(k) Employer Matching, Free Life Insurance, Parental Perks, and more.

Requirements

  • High School Diploma/GED required
  • Basic office and customer service skills

Nice To Haves

  • Previous experience in a similar role desired but not required

Responsibilities

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Benefits

  • Competitive salary
  • Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks!
  • And more!
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