Medical Front Desk Office Assistant

Priority Family Care Center•Los Angeles, CA
•Onsite

About The Position

We are a busy Multi-Specialty Clinic looking for an exceptional candidate to join our front office team. This is a great experience for someone interested in working in the medical field! We look forward to welcoming a dedicated team member who shares our commitment to exceptional patient service and quality care.

Requirements

  • Reliable and courteous with exceptional customer service skills, particularly in phone etiquette.
  • Proficient in multitasking within a fast-paced environment.
  • Able to work independently and collaboratively within a team.
  • Possesses common sense and intelligence.
  • Comfortable handling heavy patient volume - both in person and over the phone.
  • Previous experience working in a medical setting, especially with health insurance is preferred.
  • Spanish speakers especially encouraged to apply!

Responsibilities

  • Schedule appointments and procedures efficiently.
  • Manage and respond to a high volume of phone calls, ensuring patient queries are addressed promptly.
  • Check-in and check-out patients with speed and accuracy.
  • Calculate copays and manage payment collection.
  • Perform general administrative tasks as required.

Benefits

  • 401(k)
  • Health Insurance
  • Sick Leave
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