Medical Front Desk Associate Bilingual (Spanish)

Bethany Medical•Winston-Salem, NC

5d•Onsite

About The Position

Bethany Medical, an established Independent Multi-Specialty Practice, is seeking a Bilingual Medical Front Desk Associate to join their team. This role involves patient registration, check-in/check-out, discussing treatment and financial obligations, and providing excellent customer service. The ideal candidate will be a self-starter, adaptable to changes, and possess strong computer skills. This is a full-time position.

Requirements

1+ year of medical office experience with patient registration and check in/check out preferred.
The candidate must be self-started and adapt to departmental changes when necessary.
Candidate must be able to discuss treatment and financial obligations with patients.
Bilingual (Spanish) is preferred.
Strong computer skills and customer service are pertinent.

Nice To Haves

Experience with Allscripts is a plus.

Responsibilities

Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Customer Focus – Effectively meeting customer needs, building productive customer relationships, taking responsibility for customer satisfaction and loyalty.
Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
Patient registration and check in/check out.
Discuss treatment and financial obligations with patients.