Front Desk Receptionist (Bilingual Spanish)
About The Position
We’re looking for a warm, personable, and detail-oriented bilingual (Spanish-speaking) professional to be the welcoming face of our primary care clinic. In this key role, you’ll help create a positive, seamless experience for every patient—from their first greeting at the front desk to coordinating appointments and supporting our care team behind the scenes. If you enjoy connecting with people, thrive in a fast-paced environment, and take pride in making others feel comfortable and cared for, this could be the perfect opportunity for you. Your role will make a meaningful difference in our patients’ day—and in their overall healthcare experience. What You’ll Love About This Role: Being the first point of contact and setting the tone for a great patient experience. Working alongside a dedicated, compassionate healthcare team. Making a real impact in a supportive and patient-focused environment. If you’re passionate about helping others and want to be part of a team that truly cares, we’d love to meet you!
Requirements
- Bilingual English/ Spanish Required
- Minimum 1 year of experience working at the front desk of a hospital or clinic
- Effective communication skills; comfortable interacting with patients, staff, and providers
- Proficient in handling phone calls, messages, and front desk coordination
Responsibilities
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
- Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers
- Provide basic and accurate information in-person and via telephone/email
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and data entry as requested
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills
- Be able to prioritize workload while remaining flexible
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
- Perform other clerical duties such as filing, photocopying, transcribing and faxing
- Other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
