Medical Facilities Inspector

DHRM•Virginia Beach, VA
•Onsite

About The Position

The Virginia Department of Health’s Office of Licensure and Certification is hiring Medical Facilities Inspectors for the Long-Term Care Division in the Tidewater region. Inspectors conduct state and federal surveys of nursing facilities and other long-term care providers to assess compliance with healthcare regulations and standards and support resident safety, dignity, rights, and quality of care. The work includes on-site inspections; investigating complaints, incidents, abuse and neglect allegations, misappropriation of resident property, and Immediate Jeopardy situations; and reviewing medical records, care plans, staffing documentation, medication administration practices, facility policies, and operational systems. Inspectors interview residents, families, and facility staff, and observe resident care, dining services, infection-control practices, and facility operations. They identify deficient practices, determine scope and severity, prepare legally defensible Statements of Deficiencies, review plans of correction, participate in revisit surveys and monitoring, and collaborate with an interdisciplinary team of healthcare and regulatory professionals. This is a mobile position requiring frequent statewide travel, including overnight travel. Extended hours may occasionally be required during active investigations or Immediate Jeopardy situations. The selected candidate must obtain Surveyor Minimum Qualifications Test certification within 12 months of employment and medical clearance for respiratory fit testing within 90 days of employment and annually thereafter, subject to the stated Complaint Unit exception. The position is open until filled; applications received by September 11, 2026, will be reviewed first.

Requirements

  • Be self-directed and have specialized knowledge of healthcare systems and services, quality-of-care issues, and healthcare administration.
  • Knowledge of Microsoft Office Suite.
  • Ability to communicate orally and in writing clearly, concisely, and in a legally defensible manner.
  • Ability to manage multiple assignments independently, listen actively, share job knowledge, maintain professionalism, and follow through with requests.
  • Ability to independently assess patient or resident medical care plans and outcomes, evaluate overall facility care and services, and interpret and apply complex state and federal regulations to findings.
  • For Long-Term Care and/or Complaint Unit work, obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of hire.
  • Obtain medical clearance for respiratory fit testing in accordance with the OSHA Respiratory Protection Standard within 90 days of hire and annually thereafter; the posting states an exception for the Complaint Unit.
  • Satisfactory results on required background and eligibility checks, including state and federal criminal history, child abuse and neglect registry, U.S. HHS OIG Exclusion List, employment reference, and E-Verify checks.

Nice To Haves

  • Knowledge of long-term care compliance regulations.
  • Registered Nurse license (RN), LNHA, or RAC-CT.
  • Master’s degree and/or major studies in healthcare or long-term care.

Responsibilities

  • Conduct on-site state and federal surveys and inspections of nursing facilities and other long-term care providers to evaluate compliance with state and federal requirements.
  • Investigate complaints, incidents, allegations of abuse and neglect, misappropriation of resident property, and Immediate Jeopardy situations.
  • Review medical records, care plans, staffing documentation, medication administration practices, facility policies, and operational systems.
  • Interview residents, family members, and facility staff.
  • Observe resident care, dining services, infection-control practices, and overall facility operations.
  • Identify deficient practices and determine their appropriate scope and severity.
  • Prepare clear and legally defensible Statements of Deficiencies.
  • Review plans of correction and participate in revisit surveys and monitoring activities.
  • Collaborate with an interdisciplinary team of healthcare and regulatory professionals.

Benefits

  • A $5,000 sign-on bonus and 40 hours of leave for external candidates, subject to a one-year written agreement.
  • 12 paid holidays.
  • Medical, dental, vision, and life insurance.
  • Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan.
  • Sick, family/personal, and annual leave.
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