Medical Facilities Inspector

DHRM•Virginia Beach, VA

About The Position

The Virginia Department of Health’s Office of Licensure and Certification is hiring Medical Facilities Inspectors for the Long-Term Care Division in the Tidewater Region. Inspectors conduct state and federal surveys of nursing facilities and other long-term care providers to assess compliance with healthcare regulations and standards and support resident safety, dignity, rights, and quality of care. The role includes on-site surveys and inspections, complaint and incident investigations, and review of records, care plans, staffing documentation, medication practices, policies, and operational systems. Inspectors interview residents, family members, and facility staff, and observe resident care, dining services, infection-control practices, and facility operations. They identify deficient practices and their scope and severity, prepare legally defensible Statements of Deficiencies, review plans of correction, conduct revisit surveys and monitoring, and collaborate with an interdisciplinary team of healthcare and regulatory professionals. This is a mobile position requiring frequent statewide travel, including overnight travel. Extended work hours may occasionally be needed during active investigations or Immediate Jeopardy situations. The selected candidate must obtain Surveyor Minimum Qualifications Test certification within 12 months of employment. Medical clearance for respiratory fit testing is required within 90 days of employment and annually thereafter, with the stated exception for Complaint Unit positions. Duties may also include other assignments and emergency-response work; schedules, locations, duties, and training may be adjusted to meet public health needs. Mobile workers may work in the field and telework at an alternate location when not in the field or during an emergency closing, with periodic attendance at the assigned office for meetings or training. The position offers a $5,000 sign-on bonus and 40 hours of front-loaded annual leave for external candidates subject to a one-year written agreement. The position is open until filled; applications received by July 29, 2026, will be reviewed first.

Requirements

Specialized knowledge of healthcare systems and services, quality-of-care issues, and healthcare administration.
Knowledge of Microsoft Office Suite.
Ability to communicate orally and in writing in a clear, concise, and legally defensible manner.
Ability to manage multiple assignments independently, listen actively, share job knowledge, maintain professionalism, and follow through with requests.
Ability to independently assess individual patient or resident medical care plans and outcomes, and the overall quality of facility care and services.
Ability to interpret and apply complex state and federal regulations to findings.
For Long-Term Care and/or Complaint Unit work, obtain SMQT certification within 12 months of hire.
Obtain medical clearance for respiratory fit testing under the OSHA Respiratory Protection Standard within 90 days of hire and annually thereafter, except for the stated Complaint Unit exception.
Frequent statewide travel, including overnight travel, is required; extended work hours may occasionally be required.
Employment is contingent on satisfactory background and other applicable checks, including state and federal criminal history, child abuse and neglect registry, HHS OIG exclusion list, employment reference, and E-Verify checks.

Responsibilities

Conduct on-site state and federal surveys and inspections of nursing facilities and other long-term care providers to evaluate compliance with requirements.
Investigate complaints, incidents, allegations of abuse and neglect, misappropriation of resident property, and Immediate Jeopardy situations.
Review medical records, care plans, staffing documentation, medication administration practices, facility policies, and operational systems.
Interview residents, family members, and facility staff; observe resident care, dining services, infection-control practices, and overall facility operations.
Identify deficient practices and determine their appropriate scope and severity.
Prepare clear, legally defensible Statements of Deficiencies.
Review plans of correction and participate in revisit surveys and monitoring activities.
Collaborate with an interdisciplinary team of healthcare and regulatory professionals.
Perform other duties as assigned and, if required, assist the agency or state government during an emergency declaration.

Benefits

$5,000 sign-on bonus for the position, subject to the stated terms.
40 hours of front-loaded annual leave for external candidates with a one-year written agreement.
12 paid holidays.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan.
Sick leave.
Family/personal leave.
Annual leave.