Medical Esthetician I

Piedmont HealthCare PA•Troutman, NC

16d•Onsite

About The Position

Responsible for administering, directing, planning and coordinating all operations to ensure quality patient care and satisfaction. Will be responsible for working as an MOA in the clinic as needed.

Requirements

Graduate of an accredited school of Esthetics
Minimum of five years progressive experience as Esthetician
Current state certification/licensure as required
Current CPR certification
Maintain continuing education requirements as necessary
Knowledge of organizational policies, procedures and systems
Knowledge of clinic office procedures
Knowledge of computer systems and applications
Knowledge of clinic practice, medical terminology, and reimbursement policies
Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports
Knowledge of current esthetic/skin care practices and protocols
Knowledge of clinic policies and procedures
Knowledge of business and supervision theories and methods
Skill in planning, organizing, delegating and supervising
Skill in evaluating the effectiveness of existing methods and procedures
Skill in appropriate assessment, examination and treatment techniques
Skill in dealing effectively with personnel development and issues
Skill in TQM, infection control, safety and confidentiality policies by effectively role modeling appropriate behavior
Ability to read, interpret and apply policies and procedures
Ability to communicate clearly and effectively in person, in writing, or by phone
Ability to set priorities among multiple requests
Ability to maintain effective working relationships with patients, medical staff and public
Ability to react calmly and competently in the event of an emergency

Nice To Haves

Preferably with two years of supervisory experience

Responsibilities

Answer phone calls
Schedule appointments
Patient Consults (patients asking for consults and consults sent by MD) for skin care, make up, pre peel regimens, and acne
Perform procedures including Facials (Regular), Microdermabrasion, Light therapy, Chemical Peel (Alpha hydroxy acid up to 30%, Beta hydroxy acid up to 30%), and Transdermal Topical Infusion
Sell products including skin care lines and cosmetic lines
Oversees daily office operations and delegates authority as necessary
Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary
Identifies, analyzes, and resolves work problems
Assists supervisors to develop and implement short and long term work plans and objectives
Assists supervisors in understanding/implementing clinic policies and procedures
Oversees and approves office supply inventory, offices are opened and closed according to procedures
Ensures that patients are treated courteously by office staff and that other visitors are screened and properly directed
Ensures that requests for information are handled promptly and effectively
Works with other administrative staff to ensure efforts are coordinated and high quality patient care is provided
Participates in professional development activities
Maintains strictest confidentiality
Oversees keying of charges and posting of payments. Counsel patients on payments and payment.
Works with employees to resolve employee/work related issues