Medical Equipment Technician II | HME
About The Position
Delivers, setups, and trains patients, family, and medical staff on medical equipment products and services to meet the needs of patients and referral sources. Develops and maintains working knowledge of current HME products and services offered. Provides education to patients, caregivers, and referral sources on HME equipment and supplies. Completes required documentation following equipment setup, delivery, or pickups in accordance with company policy and applicable governmental regulations. Performs detailed transactions including registering new customer, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work in progress. Develops knowledge of reimbursement guidelines, obtains appropriate signatures, and completely documents all information required or necessary to ensure reimbursement for all appropriate equipment, products and services. Conducts home visits to perform quality control checks on equipment and reviews with the customer proper use and safety factors. Completes routine preventative maintenance and minor repairs on equipment following manufacturer requirements and company policy. Cleans equipment according to manufacturer guidelines and requirements and in accordance with company infection control standards.
Requirements
- Must be able to work the hours specified.
- Visual acuity adequate to perform position duties.
- Ability to communicate effectively with others.
- Ability to hear, understand and distinguish speech and other sounds.
- High School or GED Equivalent or three or six months related training or experience; or equivalent combination of education and experience.
- Drivers License
Responsibilities
- Delivers, setups, and trains patients, family, and medical staff on medical equipment products and services.
- Develops and maintains working knowledge of current HME products and services offered.
- Provides education to patients, caregivers, and referral sources on HME equipment and supplies.
- Completes required documentation following equipment setup, delivery, or pickups in accordance with company policy and applicable governmental regulations.
- Performs detailed transactions including registering new customer, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work in progress.
- Develops knowledge of reimbursement guidelines, obtains appropriate signatures, and completely documents all information required or necessary to ensure reimbursement for all appropriate equipment, products and services.
- Conducts home visits to perform quality control checks on equipment and reviews with the customer proper use and safety factors.
- Completes routine preventative maintenance and minor repairs on equipment following manufacturer requirements and company policy.
- Cleans equipment according to manufacturer guidelines and requirements and in accordance with company infection control standards.
Benefits
- PTO available day 1 for eligible hires.
- Up to 5% employer matching contribution for retirement.
- Career development guided by hands-on training and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
