Medical Equipment Delivery Driver
About The Position
The Medical Equipment Delivery Driver delivers, sets up, retrieves, cleans, and maintains respiratory and home medical equipment for patients in their homes, long-term care settings, clinics, or other locations as needed. The role supports patients’ transitions to care at home by assessing patient needs, educating patients and caregivers about equipment use and safety, and responding to equipment issues, including emergencies when required. The position is primarily field-based, with daily patient home visits and occasional on-call coverage in the assigned area. The role also involves maintaining home oxygen systems, performing routine preventive maintenance and simple repairs, processing orders and documentation, supporting accurate reimbursement and billing, promoting company services to referral sources as appropriate, and following patient privacy, infection control, safety, and company compliance requirements.
Requirements
- High school diploma or equivalent required.
- Valid and unrestricted driver’s license required.
- One year of healthcare technician, military service, delivery or field service with customer service interaction, or related experience preferred.
- Senior-level candidates require two years of relevant experience, including one year in a similar role.
- A company-conducted background check is required.
- A company-conducted motor vehicle record check is required for driving roles.
Nice To Haves
- Customer service, field-based, delivery, or healthcare experience preferred.
- One year of healthcare technician, military service, delivery or field service with customer service interaction, or related experience preferred.
- For senior-level candidates, two years of relevant experience, including one year in a similar role.
Responsibilities
- Develop and maintain knowledge of home medical equipment products, services, and applicable regulations.
- Perform patient assessments and reassessments to support appropriate ongoing care.
- Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and home medical equipment.
- Respond to patient equipment issues, including under emergency conditions when required.
- Maintain home oxygen systems through scheduled patient visits.
- Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE.
- Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards.
- Perform routine preventive maintenance and simple repairs; report equipment hazards or incidents as required.
- Process orders and complete documentation accurately and timely to support patient care and reimbursement.
- Maintain basic reimbursement knowledge to support proper billing for equipment and services.
- Promote company services and products to referral sources, as appropriate.
- Safely operate and maintain a company vehicle.
- Participate in quality improvement initiatives and comply with company policies and compliance program requirements.
- Complete required compliance training and participate in the on-call rotation as scheduled.
- Perform other related duties as assigned.
Benefits
- Comprehensive medical coverage.
- Dental coverage.
- Vision coverage.
- 401(k) with company match.
- Paid time off plans, including six paid holidays.
- Employee Stock Purchase Plan.
- Paid parental bonding leave.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- CVS Minute Clinic and Teledoc access.
- Spousal Advantage Reimbursement Plan.
- Identity Theft Protection and Legal Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
