About The Position

AdaptHealth’s Medical Equipment Technicians deliver and set up home medical equipment, including oxygen, and educate customers on its proper use and care in homes or long-term care settings. The role involves driving company vehicles weighing at or above 10,001 pounds and complying with Department of Transportation (DOT) requirements. Technicians manage a territory, support patient care, maintain equipment, process orders and documentation, and contribute to service and quality goals. They may also be responsible for on-call duties outside business hours.

Requirements

  • High school diploma or equivalent.
  • Entry-level sales or customer service background.
  • Valid, unrestricted driver’s license in the state of residence.
  • Current DOT Medical Examiner’s Certificate (DOT Medical Card).
  • Ability to regularly lift or move up to 85 pounds, frequently lift or move up to 100 pounds, and occasionally lift or move up to 160 pounds.
  • Ability to stretch, bend, stoop, crouch, and perform moderate to heavy physical labor while moving equipment, hazardous materials, and supplies.
  • Ability to understand and comply with DOT requirements for driving, travel logs, inspections, and applicable driving-distance limits.

Nice To Haves

  • One year of HME delivery experience preferred.
  • Military experience, delivery-driver experience with a sales component, or healthcare technician experience is considered related experience.

Responsibilities

  • Operate a sprinter, box truck, or other vehicle weighing at or above 10,001 pounds in compliance with DOT requirements.
  • Maintain working knowledge of the company’s home medical equipment (HME) products and services and applicable regulations.
  • Follow company policies and procedures.
  • Manage a territory and deliver equipment, including oxygen, in accordance with industry standards and service goals.
  • Educate customers on the proper use and care of respiratory and HME equipment in home settings.
  • Complete written reports for patient visits, setups, and follow-up visits as required.
  • Assist customers with equipment problems under emergency conditions.
  • Process orders accurately and promptly.
  • Promote company services and products to community referral sources as appropriate.
  • Document information required to support reimbursement for equipment, products, and services.
  • Assist with implementation of the quality improvement program.
  • Maintain home oxygen systems through scheduled customer visits.
  • Assume on-call responsibilities outside business hours in accordance with company policy.
  • Perform routine preventative maintenance and simple equipment repairs as required.
  • Report equipment hazards and product incidents as required.
  • Safely drive and maintain the company vehicle.
  • Perform patient assessments and reassessments for patient care.
  • Follow procedures for personal protective equipment, infection control, and hazardous materials handling.
  • Understand and comply with OSHA, DOT, and FDA requirements, including oxygen transportation rules and DOT driving, recordkeeping, roadside inspection, and weigh-scale requirements.
  • Maintain patient confidentiality and comply with HIPAA guidelines and the company’s Compliance Program.
  • Complete required compliance training and other educational programs.
  • Clean equipment when assigned by a supervisor or when downtime allows, following branch guidelines.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage, eligible from the first of the month following hire.
  • 401(k) with company match.
  • Paid time off plans, including six paid holidays.
  • Employee Stock Purchase Plan.
  • Paid parental bonding leave.
  • Short- and long-term disability insurance.
  • Life and AD&D insurance.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • CVS Minute Clinic and Teledoc access.
  • Spousal Advantage Reimbursement Plan.
  • Identity theft protection and legal plan.
  • Applicable waiting periods apply.
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