Medical Equipment Delivery Driver (DOT)

AdaptHealth•El Segundo, CA

About The Position

AdaptHealth’s Medical Equipment Technicians ensure safe delivery of home medical equipment, set up equipment in customers’ homes or long-term care settings, and educate customers on proper use. The role drives company vehicles weighing 10,001 pounds or more and requires compliance with Department of Transportation (DOT) requirements. Technicians manage a service territory, deliver equipment including oxygen, support patients with equipment issues, maintain equipment and company vehicles, and complete required documentation while protecting patient confidentiality and following applicable safety and regulatory requirements.

Requirements

  • High school diploma or equivalent.
  • Entry-level sales or customer service background.
  • Valid, unrestricted driver’s license in the state of residence.
  • Current DOT Medical Examiners Certificate (DOT Medical Card).
  • Ability to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds.
  • Ability to stretch, bend, stoop, crouch, and perform moderate to heavy physical labor while moving equipment, hazardous materials, and supplies.
  • Ability to understand and explain applicable DOT requirements, including driving distances, on-duty records, travel logs, roadside inspections, and required documentation.

Nice To Haves

  • One year of HME delivery experience preferred.
  • Military experience, delivery-driver experience with a sales component, or healthcare technician experience considered related experience.

Responsibilities

  • Operate a sprinter, box truck, or other company vehicle weighing 10,001 pounds or more in compliance with DOT requirements.
  • Maintain working knowledge of the company’s home medical equipment (HME) products and services and applicable governmental regulations.
  • Comply with company policies and procedures.
  • Manage a territory to meet service goals and deliver equipment, including oxygen, in accordance with industry standards.
  • Set up respiratory and HME equipment in customers’ homes or long-term care settings and educate customers on proper use and care.
  • Complete written patient visit reports after setup and follow-up visits as required.
  • Assist customers with equipment problems under emergency conditions.
  • Process orders accurately and promptly.
  • Promote company services and products to referral sources in the community as appropriate.
  • Develop basic reimbursement knowledge and document information needed to support reimbursement for appropriate equipment, products, and services.
  • Assist with implementing the quality improvement program.
  • Maintain home oxygen systems through scheduled customer visits.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Perform routine preventative maintenance and simple equipment repairs as required by company policies.
  • Report equipment hazards and product incidents as required.
  • Safely drive and maintain the company vehicle.
  • Perform patient assessments and reassessments for patient care.
  • Follow procedures for personal protective equipment, infection control, and hazardous materials handling.
  • Understand and follow OSHA, DOT, and FDA requirements, including oxygen transportation rules and applicable driving-distance, on-duty recordkeeping, travel log, roadside inspection, and weigh-scale requirements.
  • Maintain patient confidentiality and comply with HIPAA guidelines.
  • Complete assigned compliance training and other required educational programs; comply with AdaptHealth’s Compliance Program.
  • Clean equipment when assigned by a supervisor or when downtime allows, following Branch Maintenance and Cleaning Guidelines.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
  • 401(k) with company match.
  • Paid time off plans, including six paid holidays.
  • Employee Stock Purchase Plan.
  • Paid parental bonding leave.
  • Short- and long-term disability insurance.
  • Life and AD&D insurance.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • CVS Minute Clinic and Teledoc access.
  • Spousal Advantage Reimbursement Plan.
  • Identity Theft Protection and Legal Plan.
  • Competitive compensation and incentives.
  • Support, development, and advancement opportunities.
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