Medical Equipment Delivery Driver
About The Position
AdaptHealth provides home medical equipment and related services to help patients receive care at home and in other settings. The Medical Equipment Delivery Driver role supports patients transitioning care by delivering, setting up, retrieving, cleaning, and maintaining respiratory and home medical equipment. The employee educates patients and caregivers on safe equipment use, care, and troubleshooting, and helps support comfort, safety, and independence. The position is primarily field-based and includes daily patient home visits, with occasional on-call coverage in the assigned area. The role also involves maintaining home oxygen systems, responding to equipment issues, completing accurate and timely order documentation, supporting appropriate billing, and safely operating a company vehicle. Employees must protect patient confidentiality, follow HIPAA and infection control standards, complete compliance training, and participate in quality improvement initiatives and scheduled on-call rotation.
Requirements
- High school diploma or equivalent required.
- Valid and unrestricted driver's license required.
- One year of healthcare technician, military service, delivery/field service with customer service interaction, or related experience preferred.
- Senior-level roles require two years of relevant experience, including one year in a similar role.
Nice To Haves
- Customer service, field-based, delivery, or healthcare experience preferred.
- One year of healthcare technician, military service, delivery/field service with customer service interaction, or related experience preferred.
Responsibilities
- Develop and maintain knowledge of HME products, services, and applicable regulations.
- Perform patient assessments and reassessments to support appropriate ongoing care.
- Educate patients and caregivers on the safe use, care, and troubleshooting of respiratory and HME equipment.
- Respond to patient equipment issues, including under emergency conditions when required.
- Maintain home oxygen systems through scheduled patient visits.
- Protect patient confidentiality and comply with HIPAA and infection control standards, including proper use of PPE.
- Deliver, set up, retrieve, clean, and maintain equipment in accordance with company policies and safety standards.
- Perform routine preventative maintenance and simple repairs; report equipment hazards or incidents as required.
- Process orders and complete documentation accurately and timely to support patient care and reimbursement.
- Maintain basic reimbursement knowledge to support proper billing for equipment and services.
- Promote company services and products to referral sources, as appropriate.
- Safely operate and maintain a company vehicle.
- Participate in quality improvement initiatives and comply with company policies and compliance program requirements.
- Complete required compliance training and participate in on-call rotation as scheduled.
- Perform other related duties as assigned.
Benefits
- Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
- 401(k) with company match.
- Paid time off plans, including six paid holidays.
- Employee Stock Purchase Plan.
- Paid Parental Bonding Leave.
- Short- and long-term disability insurance.
- Life and AD&D insurance.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
- CVS Minute Clinic and Teledoc access.
- Spousal Advantage Reimbursement Plan.
- Identity Theft Protection and Legal Plan.
- Competitive compensation and incentives.
- Support, development, and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
