Medical Equipment Delivery Driver

Enovis•Santa Clara, CA

6d•$49,012 - $60,258•Onsite

About The Position

Enovis is seeking a dedicated, service-oriented Medical Equipment Delivery Driver to serve the Northern California Region as a member of its Field Services Team. The role supports timely, accurate, and safe delivery, stocking, and management of company products, helping provide reliable service to customers. The position manages a territory, maintains Durable Medical Equipment (DME) consignment inventory and documentation, supports customer clinics and account launches, and works with Sales and Operations teams to meet service goals and improve program performance. The role is field-based and requires frequent local travel to customer accounts, including patient homes, physician offices, hospitals, and clinics. Travel may reach 95% of the time; overnight travel is not required. A company-provided vehicle is used for travel to clinic sites. The position may involve exposure to airborne and bloodborne pathogens and requires frequent lifting of up to 60 pounds. The listed base pay range is $49,012 to $60,258 for a full-time position.

Requirements

High school diploma or GED.
At least 2 years of experience with inventory and/or customer service.
General working knowledge of customer service-related practices.
Valid driver's license and current automobile insurance.
Must satisfy third-party credentialing requirements to access hospital accounts.
Must already have full-time authorization to work in the United States without current or future employment visa sponsorship.
Ability to frequently lift and/or move up to 60 pounds and perform the physical activities described for the role.
Willingness to travel up to 95% of the time to local customer and clinic sites; overnight travel is not required.

Nice To Haves

Experience with inventory management software and/or order processing systems.
Working knowledge of Durable Medical Equipment (DME) and orthotic products.
Previous experience or successful completion of factory training for Home Medical Equipment (HME).

Responsibilities

Manage the assigned territory to achieve service goals.
Process orders in a timely and accurate manner.
Maintain inventory and related documentation at Durable Medical Equipment (DME) consignment locations.
Evaluate customer clinic needs and work with Sales and Inventory teams to modify the DME consignment program in accordance with company policy.
Maintain operational targets and metrics, collaborating with Sales and Operations to address challenges.
Assist with troubleshooting and resolving issues at consignment locations.
Communicate effectively with customers across multiple platforms, responding appropriately and resolving issues in a timely manner.
Support new account launches, including initial in-servicing and management of key customer relationships.
Evaluate workflows and communication tools and identify opportunities for continuous improvement.
Maintain thorough knowledge of Enovis healthcare solutions and products to support customized customer programs.
Stay current on relevant DME and Home Medical Equipment (HME) orthopedic products and services offered by Enovis and Surgi-Care.
Comply with Enovis policies, procedures, and guidelines, as well as OIG and government program regulations, including Medicare.
Travel to customer accounts and local clinic sites as required by the territory.