Medical Equipment Delivery Driver/Technician

Partners in Home Care•Missoula, MT

1d•Onsite

About The Position

Partners In Home Care is seeking a Home Medical Equipment (HME) Patient Service Technician to deliver and set up medical equipment for patients throughout Western Montana. Based out of the Missoula, Montana office, the role requires travel to other counties within the service area. The technician delivers and picks up equipment at patient residences and healthcare facilities, sets it up according to manufacturer specifications and patient needs, and teaches patients and caregivers how to use and maintain it safely. The position combines customer service, hands-on technical work, and patient support to help people remain safe and independent at home. Training is provided for candidates with strong customer service skills, mechanical aptitude, and a desire to help others. This is a full-time role with a typical Monday–Friday schedule from 8:00 a.m. to 5:00 p.m., plus occasional evening and weekend coverage through an on-call rotation. The work is active and hands-on, involving travel throughout Western Montana and regularly lifting, moving, and installing medical equipment in patients’ homes. A company vehicle is provided during work hours.

Requirements

High school diploma or equivalent.
One year of experience in a customer service role; healthcare or technical service experience is preferred.
Strong mechanical aptitude and problem-solving skills.
Excellent communication and interpersonal skills, particularly in patient care and customer service interactions.
Foundational understanding of Home Medical Equipment and its applications.
Effective time management and organization skills.
Attention to detail and ability to maintain accurate records.
Valid driver’s license and clean driving record.
Ability to regularly lift, move, and install medical equipment in patients’ homes.

Nice To Haves

Experience with equipment setup or delivery services.
Healthcare experience.

Responsibilities

Deliver and pick up Home Medical Equipment (HME) from patient residences and healthcare facilities.
Assemble, install, and configure equipment according to manufacturer specifications and patient needs.
Educate patients and caregivers about proper equipment use, maintenance, and safety.
Respond professionally and empathetically to patient questions, concerns, and technical issues.
Perform routine equipment maintenance and minor on-site repairs or adjustments.
Troubleshoot equipment malfunctions and resolve them promptly.
Manage daily delivery routes efficiently and follow schedules and company policies.
Document deliveries, setups, services, and patient interactions accurately.
Track equipment, supplies, and parts and help maintain appropriate inventory levels and organization.
Maintain current product knowledge of HME offerings, new technologies, and relevant industry standards.

Benefits

Generous paid time off.
Comprehensive medical, dental, and vision coverage beginning the first of the month following the start date.
Supplemental insurance options.
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
401(k) retirement plan with company match.
Company-paid life insurance.
Tuition reimbursement.
Annual training budget for personal development.
Employee Assistance Program.
Legal and identity protection.
Pet insurance.
Financial wellness program.
Paid training and ongoing development opportunities.
Company vehicle provided during work hours.