Medical Equipment Branch Manager (Pocahontas & Jonesboro)

Rotech Healthcare Inc.•Jonesboro, AR

2d•Onsite

About The Position

Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. This role involves leading a team focused on delivering respiratory and DME services to patients in their homes, maintaining relationships with referral sources, and ensuring operational excellence. The ideal candidate will have a background in healthcare management, particularly in respiratory therapy or DME, and a passion for delivering exceptional patient care.

Requirements

High school diploma or GED equivalent
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Florida: Must have two years of experience in business management or a college degree in business or a healthcare-related field
North Carolina: Must hold a Bachelor's degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs
Wyoming: Must have a minimum of two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor
Strong attention to detail and ability to multi-task effectively
Excellent verbal and written communication skills in English
Ability to interpret and respond to various forms of communication (verbal, written, visual)
Maintain confidentiality and handle sensitive information with discretion
Demonstrated problem-solving, time management, and organizational skills
Capable of working independently and collaboratively within a team
Proficient in Microsoft Office (Outlook, Word, Excel)
Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)
Ability to lift and transport equipment as needed
May be required to drive a company vehicle, participate in on-call rotations, and make home deliveries
Must be able to sit, stand, walk, talk, and listen for extended periods
Requires close vision for reading small print on screens and paperwork

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)
Experience with medical equipment, respiratory therapy, or DME services
Familiarity with medical billing, insurance reimbursement, and regulatory compliance
Background in healthcare administration or medical record management
At least four years of related work experience
Working knowledge of medical terminology

Responsibilities

Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
Maintain strong relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
Conduct staff training, performance evaluations, and succession planning.
Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
Collaborate with regional leadership and corporate departments to meet strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
May assist with deliveries, on-call coverage, and patient support as needed.