Branch Manager-Heavy Equipment
About The Position
Our client is a leading national dealer of heavy equipment, offering sales, parts, service, and product support for the construction, mining, landfill, agriculture, and infrastructure markets. They are known for operational excellence and customer service, representing top equipment manufacturers. The Branch Manager will lead a high-performing branch, focusing on parts and service operations to drive profitability, efficiency, customer satisfaction, and employee development. This role involves leading department managers and approximately 35 employees in heavy equipment service and parts. The ideal candidate has a strong technical background in heavy equipment maintenance and repair, with proven financial and operational management experience. This is a key opportunity for a leader focused on team development, performance improvement, and customer support in a demanding technical field.
Requirements
- Proven leadership experience managing heavy equipment parts and service operations.
- Experience leading managers and supervising large operational teams in a multi-department environment.
- Strong technical knowledge of heavy equipment diagnostics, repair, maintenance, and product support.
- Previous P&L management experience with responsibility for operational and financial performance.
- Industry experience within one or more of the following sectors: Construction equipment, Heavy equipment dealerships, Mining, Landfill, Agriculture, Industrial equipment.
- Demonstrated ability to improve operational performance while developing high-performing teams.
- Excellent leadership, communication, financial management, and customer relationship skills.
- Stable employment history with a demonstrated record of progressive career growth is strongly preferred.
- Candidates whose background is primarily limited to equipment rental operations without significant service and repair leadership experience may not be the best fit for this position.
Responsibilities
- Lead all branch operations with primary responsibility for parts and service performance.
- Provide leadership and mentorship to department managers overseeing approximately 35 indirect employees.
- Drive operational excellence across service, parts, customer support, and branch administration.
- Manage branch financial performance, including full profit and loss (P&L) responsibility.
- Develop and execute strategies to improve profitability, productivity, and customer satisfaction.
- Ensure efficient scheduling, workflow management, and equipment turnaround times.
- Build and maintain strong relationships with customers, vendors, and key industry partners.
- Monitor performance metrics and implement continuous improvement initiatives.
- Promote a culture centered on safety, accountability, teamwork, and customer service.
- Partner with executive leadership to achieve regional business objectives and long-term growth initiatives.
Benefits
- Base Salary: Up to $165,000-175,000
- Annual discretionary bonus opportunity of up to 20% of base salary
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement savings plan with company contribution
- Paid vacation and company holidays
- Life and disability insurance
- Professional development and leadership advancement opportunities
- Opportunity to lead a high-performing branch for one of the industry's most respected heavy equipment organizations
- Collaborative leadership culture with long-term career growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
