Medical Equipment Branch Manager

Rotech Healthcare Inc.•Las Cruces, NM

12d•Onsite

About The Position

Rotech Healthcare Inc. is seeking a Location Manager to oversee the daily operations of a home healthcare branch. The manager leads and develops a team providing respiratory and durable medical equipment (DME) services to patients in their homes, while ensuring operational efficiency, compliance, and profitability. The role includes managing relationships with referral sources and healthcare partners, monitoring financial and service performance, and coordinating with regional leadership and corporate departments. The manager may also assist with deliveries, on-call coverage, and patient support as needed.

Requirements

High school diploma or GED equivalent.
Florida-specific: Two years of experience in business management or a college degree in business or a healthcare-related field.
North Carolina-specific: Bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs.
Wyoming-specific: At least two years of full-time managerial or supervisory experience in a pharmacy or wholesale distributor.
Strong attention to detail and ability to multitask effectively.
Excellent verbal and written communication skills in English.
Ability to interpret and respond to verbal, written, and visual communications.
Ability to maintain confidentiality and handle sensitive information discreetly.
Demonstrated problem-solving, time-management, and organizational skills.
Ability to work independently and collaboratively within a team.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Comfort using email, internet research, and office equipment such as fax machines, copiers, printers, phones, and computers or tablets.
Valid driver’s license in state of residence and clean driving record when applicable.
Satisfactorily complete a background check; drug screening and healthcare facility credentialing apply when required.
Ability to lift and transport equipment as needed; sit, stand, walk, talk, and listen for extended periods; and read small print on screens and paperwork.
May need to drive a company vehicle, participate in on-call rotations, and make home deliveries.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, or a related field, or equivalent experience in HME, home health, or healthcare operations.
Experience with medical equipment, respiratory therapy, or DME services.
Familiarity with medical billing, insurance reimbursement, and regulatory compliance.
Background in healthcare administration or medical record management.
At least four years of related work experience.
Working knowledge of medical terminology.

Responsibilities

Manage the location’s day-to-day on-site operations, ensuring compliance, efficiency, and profitability.
Lead and develop a team delivering respiratory and DME services to patients at home.
Maintain relationships with referral sources, physicians, and healthcare partners.
Oversee inventory control, billing documentation, and compliance with Medicare, Medicaid, and private insurance requirements.
Monitor KPIs, including revenue, expenses, accounts receivable aging, and service delivery metrics.
Conduct staff training and performance evaluations, and support succession planning.
Ensure patient documentation, including Certificates of Medical Necessity (CMNs), is timely and accurate.
Collaborate with regional leadership and corporate departments to achieve strategic goals.
Participate in quality improvement initiatives and JCAHO compliance programs.
Assist with deliveries, on-call coverage, and patient support as needed.

Benefits

Generous paid time off and paid holidays.
Overtime pay for non-exempt positions, as applicable.
Commission for Account Executives.
Bonus and incentive opportunities.
Fixed and variable car reimbursement for Area Managers and Account Executives.
Car, mileage, and telephone reimbursement, as applicable.
Employee discount and recognition programs.
Employee Assistance Program (EAP).
401(k), HSA, and FSA/Dependent Care FSA.
Medical, prescription, dental, and vision coverage.
Life insurance, disability, accidental death, identity protection, and legal services.
Meru Health mental health and Mercer SmartConnect Medicare programs.
Livongo Diabetes and High Blood Pressure programs.
Healthcare Bluebook and RX Savings Solutions programs.
Hepatitis B and TB vaccinations.