MEDICAL DISPATCHER- OVERNIGHT

Elite Medical Response•West Palm Beach, FL

6d•Onsite

About The Position

We are looking to hire motivated individuals to provide our clients with excellent service while transporting them to a variety of destinations. Position Purpose: Dispatch is our main contact for all incoming calls. These individuals have excellent attention to detail while working in a fast-paced environment. Answering calls from hospitals and other facilities regarding ALS and BLS ambulatory transit. Accurately document all necessary information into Traumasoft. Constantly monitoring schedules and ensure a smooth transition from day to night shift. Maintains and updates ETAs; keeping lost and/or late runs to a minimum. Consistent interaction with crew members. Works with Supervisor and Operations Manager to address any attendance issues. Assist crew members with tablet issues and any questions that they may have about facilities. Distribute daily end-of-shift report to management. 12-hour shifts including weekends, and holidays. Daytime training until credentialed.

Requirements

Must be at least 18 years of age
Must possess a valid Florida Driver License
Must be able to pass Drug Screening

Nice To Haves

EMD Certified (Not required but a plus.)

Responsibilities

Answering calls from hospitals and other facilities regarding ALS and BLS ambulatory transit.
Accurately document all necessary information into Traumasoft.
Constantly monitoring schedules and ensure a smooth transition from day to night shift.
Maintains and updates ETAs; keeping lost and/or late runs to a minimum.
Consistent interaction with crew members.
Works with Supervisor and Operations Manager to address any attendance issues.
Assist crew members with tablet issues and any questions that they may have about facilities.
Distribute daily end-of-shift report to management.