Medical Director, Primary Care - Amery Hospital & Clinic (Amery, WI)

HealthPartners•Amery, WI

8h•$484,931 - $727,397•Onsite

About The Position

HealthPartners is seeking a Primary Care Clinic Medical Director to join their primary care team at HealthPartners - Amery Hospital and Clinic in Amery, WI. This role offers the opportunity to impact patient care daily within the largest multi-specialty care system in the Twin Cities. The position requires board certification or eligibility in a primary care specialty (Family Medicine, Internal Medicine, or Med-Peds). It is an outpatient position with the ability to perform in-clinic procedures. The successful candidate will join a supportive and respectful team committed to HealthPartners' mission of improving the health and well-being of patients, members, and the community through excellence, compassion, partnership, and integrity.

Requirements

M.D., D.O., or foreign equivalent degree
Board certification in a primary care specialty (Internal Medicine, Family Medicine, Med-Peds)
Possession of a current Minnesota medical practice license
Demonstrated communication skills and an ability to work effectively with all disciplines and levels of professionals within a large multi-specialty organization
A commitment to develop leadership skills

Nice To Haves

Good understanding of systems thinking and planning
Excellent interpersonal and communication skills
Basic understanding of finance
Ability to make and execute difficult decisions

Responsibilities

Partner with the Clinic Manager in joint responsibility for the leadership, supervision, and outcomes of all clinic activities and day-to-day operations.
Assure a vibrant practice based on sound stewardship principles, and for the retention and recruitment of clinic physicians and advanced practice providers.
Ensure outstanding clinical care, patient satisfaction, and access to affordable care in the context of the Institute for Healthcare Improvement’s Triple Aim.
Provide accountable leadership for all HealthPartners Medical Group goals and priorities, including the People, Experience, Health, and Stewardship (Four Dimensions) goals.
Advocate and model the vision, mission, and values of HealthPartners.
Provide care to all patients consistent with the Triple Aim.
Work full-time at HealthPartners (combined clinical and administrative time totaling the equivalent of a 0.8 FTE or greater) and maintain a substantive clinical practice.
Work within the primary care clinic leadership team to achieve organizational goals in all of the Four Dimensions (Health, Experience, Stewardship, and People).
Understand, support, and lead consistent with the Group Practice Culture.
Promote and represent the primary care clinic within the HealthPartners organization and within the community.
Represent the primary care clinic at the Primary Care Leadership Team (PCLT) meetings.
Attend and participate in HealthPartners Medical Group leadership meetings as directed by the Primary Care Regional Medical Director.
Promote partnership, collaboration, collegiality, and communication with primary care physician and advanced practice provider colleagues.
Develop and implement strategies to assess and improve morale among clinic staff and clinicians.
Provide leadership in recruiting new professional staff to the clinic.
Establish effective mentoring of new physicians.
Coordinate orientation and training of physicians and clinicians in the clinic, per medical group primary care guidelines.
Support all clinic physicians’ and advanced practice clinicians’ success through ongoing conversations, coaching, and structured meetings.
Conduct monthly group meetings with clinic physicians and advanced practice clinicians.
Set agendas and provide leadership at regular meetings with clinic physicians and other clinicians.
Assure that clinic physicians and advanced practice clinicians fulfill expectations for professional behavior, work quality, effort, productivity, and hours.
Demonstrate the ability to respectfully hold clinicians accountable to job expectations.
Work collaboratively to create specific corrective action plans if job performance is deficient or behavioral concerns arise.
Routinely assess the work status of all physicians and advanced practice clinicians.
Actively promote their continuous development.
Conduct annual performance reviews for physicians and advanced practice clinicians.
Monitor physician, advanced practice clinician, and overall clinic performance in the American Medical Group Association’s physician satisfaction and employee engagement survey results.
Assure that regular meetings of individual practice teams are held.
Actively support the Healthy Workplace team.
Be responsive to any requests for assistance made by physicians and other clinicians.
Assure optimal clinic access and function by partnering with the Clinic Manager to manage physician staffing.
Monitor physician, advanced practice clinician, and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of access and health outcomes.
Assure that the clinic meets or exceeds HealthPartners quality goals.
Actively promote and monitor effectiveness of clinic Care Model Process (CMP); introduce and assist with CMP Retraining.
Review and share health outcomes data, and develop specific action plans for improvement.
Commit to a patient-first approach.
Conduct clinic rounding activities on a regular basis with clinicians, clinic support staff, and patients within key areas such as care units, radiology, lab, pharmacy, and patient waiting areas.
Monitor physician, advanced practice clinician, and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of patient experience.
Assure that the clinic’s patient satisfaction scores meet or exceed goals.
Review Patient Experience Survey results to each physician and care team with action steps for improvement.
Work with clinic leadership to review and act on formal patient complaints.
Collaborate with the Clinic Manager to create an Annual Budget for the clinic.
Maintain a full understanding of stewardship indicators.
Monitor physician, advanced practice clinician, and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of stewardship.
Review monthly stewardship measures and compensation reports.
Create and monitor specific clinic and clinician action plans as indicated.
Assure that each physician and advanced practice clinician understands and is making satisfactory progress toward production goals.
Work with the clinic coding and documentation specialists (RCS) to assure that clinician coding and documentation is compliant with policies of the HealthPartners Documentation and Compliance Committee.
Assure that clinicians are not consistently under-charging or over-charging for rendered services.
In partnership with the Clinic Supervisor, create specific corrective action plans as indicated.
Actively promote group practice building as an important element of health care quality, patient experience, and stewardship.