Medical Assistant - Primary Care Clinic

LCMC Health•Metairie, LA

2d•Onsite

About The Position

The Medical Assistant role in this Primary Care Clinic is more than just a job; it's an opportunity to contribute to a community-focused healthcare system. LCMC Health emphasizes bringing the best possible care with a focus on compassion and a "come on in" attitude. East Jefferson General Hospital, a landmark of LCMC Health, has a legacy of over 50 years and is recognized as a Nurse Magnet Hospital. This role is integral to delivering healthcare with heart, focusing on individual patient needs and a positive work environment.

Requirements

High School Diploma/GED or equivalent OR 2 years of work experience.
Basic Life Support (BLS) certification from American Heart Association.
Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
Ability to obtain and maintain accurate patient medical records.
Basic computer and data entry skills MS Office applications (Word, Excel and Power Point).
Analytical skills to determine job priorities.
Ability to multi-task and work independently.

Responsibilities

Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
Provides for comfort needs of patients with consideration of age and special needs.
Demonstrates a working knowledge of clinic equipment, including preparation, safety testing, cleaning, and disinfecting of equipment.
Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.
Properly collects, prepares, and secures laboratory specimens for testing and/or transport.
Documents appropriately in the patient medical record according to established departmental guidelines.
Navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
Maintains strict patient confidentiality.
Implements standard and transmission-based precautions, per hospital policy.
Ensures patient safety during clinic visits, per hospital policy.
Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
Obtains medical records from outside facilities when needed or requested by medical provider.
Scans outside correspondence into the appropriate area of the electronic medical record.
Answers the telephone and routes calls promptly to the appropriate person.